Complaint
Posted 7/1/2016
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1 Review
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Trustlinker since 07/01/16
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JACKSONVILLE, FL
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Total Scam!! DO NOT EVER DO BUSINESS WITH THEM!!!!
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If your office is contacted from anyone associated with this company do yourself a favor and HANG UP ON THEM! They are a liars and thieves. They will tell an unsuspecting employee that they are your supplier and the cost of your supplies will be g... Read More »
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Complaint
Posted 7/1/2015
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 07/01/15
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POTWIN, KS
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Scam Artist
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This company solicited the sale which they claim not to do which is false because they called us. They also try to blame other companies but we never spoke with anyone but IDCservco. They called and asked for copier information on a new employee a... Read More »
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Complaint
Posted 3/17/2014
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 03/17/14
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GLENDORA, CA
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Does this pitch sound familiar?
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Hey its ______with customer service on the copier, how are you? I don't need a copy count reading, I just need to check some numbers on the machine. Its the 2-4 digit number by the nameplate, can you read that for me? That's what I thought! Can yo... Read More »
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Complaint
Posted 9/23/2013
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 08/28/13
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Review
Posted 8/29/2013
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1 Review
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0 Question
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0 Profile View
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Trustlinker since 08/29/13
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Upset Receptionist
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I am a new receptionist and I found out earlier this week that I am pretty gullible. Got a phone call from "Capital Supply Center" letting me know as a courtesy that our toner prices for our machine (he gave me the machine number, our ad... Read More »
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The humanity!
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My experience exactly mirrors that of the other 60 reviews on this site. It pains me that whatever poor soul who's reading this has already been fleeced by IDCServco and whatever pseudo "Sales Company" they associate themselves with. My... Read More »
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Business's response - by IDCSERVCOon 6/26/2013
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Dear Andrew S / Dorian H,
You have me at a disadvantage; I don’t know who you are, what transaction you’re referring to or what happened. IDCSERVCO processes orders assigned by independent sales companies; that’s it. Thus the consistency of my... Read More »
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Complaint
Posted 4/25/2013
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1 Review
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0 Question
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17 Profile Views
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0 Answer
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Trustlinker since 04/25/13
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Alice at IDCSERVCO
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Wow! Same experience as everyone else. I was contacted and told that the price of toner went up and we weren't notified. Fell right into it! The funny thing is I had just ordered toner the day before from the company we use. When it came in i cont... Read More »
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Complaint
Posted 2/15/2013
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2 Reviews
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0 Question
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40 Profile Views
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0 Answer
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Trustlinker since 02/15/13
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Scam debt collector
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As everyone has said on every single review for this company, they are the debt colelctors for shadow supply companies that lie to you to get unsuspecting employees to order their outrageously priced office supplies. I have had to deal with them o... Read More »
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Review
Posted 1/28/2013
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1 Review
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0 Question
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60 Profile Views
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0 Answer
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Trustlinker since 01/28/13
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Over charging for printer toner
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They call a office person and use pressure to order office supplies, which the person was not authorized, the toner normally run $110 - 125 dollars, they are charging $698.00 each. Sending back the items. If they talk to the office manger that ord... Read More »
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Scammed...Returned...Collections Threats
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Received a call from this company stating that we were low on toner (basically what everyone else posting about experienced). An employee fell for their deceitful tactics and the toner was shipped. Once it arrived we realized this was not our offi... Read More »
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Business's response - by IDCSERVCOon 1/9/2013
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Dear Angela P.,
Thank you for confirming that the situation was resolved. Please notify me if I can be of any further assistance.
Sincerely,
Jim Snodgrass
Account Services Manager
IDCSERVCO
3962 Landmark Street
P.O. Box 1925
Culver Cit... Read More »
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Complaint
Posted 12/10/2012
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1 Review
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0 Question
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57 Profile Views
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0 Answer
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Trustlinker since 12/10/12
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IDCSERVCO are thieves, plain and simple.
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No stars ever! They are thieves, and they won't stop at anything! Same experience as others report still going on in December 2012. Not only did they charge our company $397.86 for 2 cartridges using the same ploy of "toner is going up , order now... Read More »
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Scammers!
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Same experience as others. Capital Supply called and pretended to be our normal supply of toner. As I am new I went ahead and ordered with them when they stated that this was the last of their supply and was marked down. I later got a call from wh... Read More »
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Business's response - by IDCSERVCOon 12/4/2012
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Dear Zachary,
I am glad that you contacted IDCSERVCO regarding the order you received, apparently assigned by Capital Supply Center, but I regret that it was not a pleasant experience for you. Your review does not state if our representative ha... Read More »
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Complaint
Posted 9/19/2012
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1 Review
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0 Question
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103 Profile Views
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0 Answer
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Trustlinker since 09/19/12
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Same Experience
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I had the same experience as everyone else and when I called IDCSERVCO to return the cartridge that I didn't want/order I spoke with a very rude "Stephanie" who told me that if that was not the way we usually ordered printer cartridges then we sho... Read More »
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scammers!
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Same as everybody else - got a call from Jason who said he was with Capital Supply and that he wanted to make sure we got our "last order of toner before the price went up." He had Lynn give me a call (he said she was brand new but I've been readi... Read More »
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Business's response - by IDCSERVCOon 8/23/2012
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Dear sara m.,
I am the Account Services Manager for IDCSERVCO. Our company processes shipping and billing of orders assigned by independent sales companies; we don't have salespeople or solicit any of the orders we process. Capital Supply (mentio... Read More »
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Complaint
Posted 5/30/2012
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1 Review
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0 Question
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107 Profile Views
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0 Answer
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Trustlinker since 05/30/12
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Bad Business!
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We ordered ink from them-paid by credit card and then they sent us a bill. Can't get a hold of anyone past 3 pm except a rude answering service! Do not use this company for any services! The also charged over $30 in shipping and handling fees when... Read More »
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Business's response - by IDCSERVCOon 5/21/2012
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Dear Susan B,
If you review the order, I'm sure you'll find that your company did not pay the invoice until after you received the order; we have a strict policy that payment is only accepted after the merchandise has been delivered. You are co... Read More »
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Complaint
Posted 5/8/2012
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1 Review
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0 Question
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127 Profile Views
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0 Answer
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Trustlinker since 05/08/12
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This Firm is Dishonest - AVOID THEM !!!
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Same story here as many others on trustlink.org. The "telemarketers" decieved one of our staff into believing they were our toner supplier - even though toner is included in our contacted costs. Then IDC Servco gets involved and starts sending us... Read More »
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Complaint
Posted 5/7/2012
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1 Review
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0 Question
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104 Profile Views
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0 Answer
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Trustlinker since 05/07/12
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Scammers
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we have had these scammers fool one of our staff. we get our toner under contract from ricoh, these characters phoned and claimed to be calling on behalf of ricoh and used dishonest tacticts to get that form signed and sent back. i called our rico... Read More »
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Complaint
Posted 5/7/2012
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1 Review
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0 Question
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112 Profile Views
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0 Answer
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Trustlinker since 05/07/12
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Review 5/7/2012
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I got a call this morning from a guy named Jason,he asked for me by name & he apologized to me for the toner not showing up for our copier.I said I havent ordered any toner.He said that I did & there was just a huge back order so they were going t... Read More »
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Bad business practices do not buy from them-no stars
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This company had one of it's telemarketing companys (Warehouse Service Center, Inc) call me and tell me that I had a toner cartridge on backorder, so being the trusting person that i am i signed the fax and sent it back. I got the bill and realize... Read More »
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Business's response - by IDCSERVCOon 4/25/2012
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Dear k.v.,
I see from your posting that you have the impression IDCSERVCO hires telemarketers to solicit for us. Actually, the companies that assign orders to us for processing choose to use our service, and we charge them a fee.
I want to be... Read More »
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