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Alice at IDCSERVCO
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Wow! Same experience as everyone else. I was contacted and told that the price of toner went up and we weren't notified. Fell right into it! The funny thing is I had just ordered toner the day before from the company we use. When it came in i contacted
the 800 number and was transferred to Alice. You know it's not a legitimate company when Alice is immediately deffensive and instead of listening to my problem she wants to correct my tone. She told me in order to return i would have to arrange delivery and
then call her back with a tracking number. When I called her back she then wanted to send someone out to pick it up. How can i trust them? I fully expect to have more problems with the return delivery.
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