Complaint
Posted 11/20/2010
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1 Review
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0 Question
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25 Profile Views
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0 Answer
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Trustlinker since 11/20/10
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Review 11/20/2010
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ADOBE MAY HAVE GREAT SOFTWARE THAT'S IF YOU CAN GET IT TO WORK. THE TECHS SUCK AND HAVE NO CLUE ON REPAIRS.I HAVE BEEN TRYING TO GET MY CS4 ISSUES SOLVED FOR A WEEK AND HAVE YET TO GET ANY POSITIVE RESULTS! THE LICENSING ISSUE THAT MANY CUSTOMERS... Read More »
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Complaint
Posted 7/22/2010
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1 Review
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0 Question
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29 Profile Views
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0 Answer
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Trustlinker since 07/22/10
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Inverness, IL
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Review 7/22/2010
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Adobe has the worst customer service!!! Try calling for technical assistance and you just get someone in India that asks for every thing but the kitchen sink, and if you work for a large company and are not in charge of purchasing software and do... Read More »
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Complaint
Posted 3/24/2010
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1 Review
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0 Question
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25 Profile Views
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0 Answer
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Trustlinker since 03/24/10
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San Francisco, CA
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Review 3/24/2010
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Love Adobe products... HATE Adobe customer service.
Upgraded my computer and purchase CS4, only to find that the program is (thus far) not compatible with Snow Leopard. Ok - maybe I am not very tech-saavy, but on a simple install (put in the disk... Read More »
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Complaint
Posted 3/23/2010
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1 Review
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0 Question
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23 Profile Views
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0 Answer
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Trustlinker since 03/23/10
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Los Angeles, CA
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Review 3/23/2010
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DO NOT BUY ANYTHING DIRECTLY FROM ADOBE!!!! I ordered directly from their telesales department at 800-585-0774. I clearly ordered one base product and one upgrade product. The telesales rep was very pushy when I was ordering, and when I called Ado... Read More »
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Complaint
Posted 3/4/2010
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1 Review
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0 Question
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20 Profile Views
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0 Answer
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Trustlinker since 03/04/10
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Aiken, SC
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Review 3/4/2010
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I have to agree with the rest of these reviews. Great software, lousy company. My suggestion is, if you have to cross platform, buy it from someone/somewhere other than the company and take the loss! At least you'll have both copies. The reason is... Read More »
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Complaint
Posted 2/2/2010
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1 Review
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0 Question
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22 Profile Views
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0 Answer
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Trustlinker since 02/02/10
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Longview, TX
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Review 2/2/2010
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Adobe's software is fantastic and industry standard. But don't switch platforms or do anything else that would cause you to jump through the hoops in their Customer Service Portal or call the Customer Support number. I don't have anything against... Read More »
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Complaint
Posted 1/1/2010
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1 Review
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0 Question
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96 Profile Views
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0 Answer
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Trustlinker since 01/01/10
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Farmington, UT
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Review 1/1/2010
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If you use their products, you'll be very satisfied as long as you don't need their customer service for any reason. I've never wanted to burn a business down more than I did trying to deal with their customer service. Read More »
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Complaint
Posted 8/30/2009
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1 Review
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0 Question
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62 Profile Views
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0 Answer
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Trustlinker since 08/30/09
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Winston Salem, NC
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Review 8/30/2009
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Adobe software is very good and very expensive. However, their customer service is absolutely the worst I have ever encountered.
Earlier this year my PC crashed and I couldn't find Photoshop CS4 disc. I phoned in and the person I contacted was in... Read More »
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Complaint
Posted 8/26/2009
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1 Review
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0 Question
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87 Profile Views
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0 Answer
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Trustlinker since 08/26/09
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Review 8/26/2009
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This company makes really good software but has really bad customer service. If you have a small problem you can usually get someone to help you. But if you have any kind of more complicated issue, it is nearly impossible to get a hold of anyone k... Read More »
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