USA Fitness Direct, Inc.

4.7 star rating Rating - based on 14 reviews & complaints
USA Fitness Direct, Inc is a leading provider of new and remanufactured/refurbished commercial grade fitness equipment.  
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Customer Reviews, Ratings & Complaints
Review Posted 11/15/2012
Excellent Service!
I purchased my stair stepper a little over a year ago from USA Fitness Direct and could not be happier! USA made sure the machine met my exact specifications and went above and beyond to make me a happy customer. Recently, my machine had a technic... Read More »
 
 
 
Review Posted 10/26/2011
Review 10/26/2011
I ordered a treadmill, cybex arc trainer and stationary bike in September 2011 and received them in October 2011. Don Nel was extremely knowledgeable about the equipment, the move process, and the billing process. He always did what he promised an... Read More »
 
 
 
Review Posted 7/12/2011
Review 7/12/2011
We wanted to update our fitness center at work. We talked to a trainer and he advised what type of equipment we should purchase. I called USA Fitness, spoke to a very knowlegable and helpful rep. He helped me buy the type of equipment that would f... Read More »
 
 
 
Review Posted 4/6/2011
Review 4/6/2011
I recently finalized an order with USA Fitness Direct and couldn't be happier with the final outcome. Everyone in the company worked professionally and always sought out to assist me in choosing the correct equipment while never making assumptions... Read More »
 
 
 
Review Posted 4/5/2011
Review 4/5/2011
Recently I ordered several pieces of equipment from USA Fitness Direct. Unfortunately, I didn't find them until after I had already ordered other pieces from Global Fitness. I must say, USA Fitness was Heads and Shoulders above their competitor in... Read More »
 
 
 
Review Posted 9/4/2009
Review 9/4/2009
USA Fitness Direct, Inc. provided me with great customer service and prices... The rep I corresponded with (Don Nel) was very honest and fair. He provided me with some very good product information with an unbiased opinion. He was very friendly an... Read More »
 
 
 
Review Posted 8/10/2009
Review 8/10/2009
USA Fitness Direct was great to work with! So far I have furnished two fitness centers with products from USA Fitness Direct and couldn't be happier with the results. I will certainly make future purchases from this company and would recommend the... Read More »
 
 
 
Review Posted 4/16/2009
Review 4/16/2009
Our firm provides equipment and supplies to commercial hotels and we had an opportunity to utilize USA Fitness Direct to purchase excercise equipment for a new hotel project that we recently completed.

Our experience with this firm was outstan... Read More »
 
 
 
Review Posted 4/16/2009
Review 4/16/2009
I have really enjoyed doing business with USA Fitness Direct. The rep that I work with, Don, has bent over backward to make sure that deliveries are on time according to when we needed them. He has also taken care of any problem we have encountere... Read More »
 
 
 
Review Posted 11/27/2007
Review 11/27/2007
I was pleasantly surprised with the excellent customer service I received from USA Fitness Direct after I had given up on a competitor company who only pretended to have a refurbished Stairmaster 4600PT available during my four week wait. Once I c... Read More »
 
 
 
Review Posted 10/24/2007
Review 10/24/2007
I spent weeks searching different sites trying to find the stair stepper I wanted. I didn't understand the difference ... especially in prices. I finally decided to call one vendor, USA Fitness Direct. (Lucky me.) I got a salesperson that asked me... Read More »
 
 
 
Review Posted 10/18/2007
Review 10/18/2007
Great company. I have had nothing but great service and a great product from USA Fitness Direct. In particular, Don Nel, who has been servicing my account since the beginning, has been fantastic to work with. In this day and age, when calls are of... Read More »
 
 
 
Review Posted 10/15/2007
Review 10/15/2007
Before making this large of a purchase over the phone, I requested a couple references. The reference I contacted had purchased the same stepper I was looking at and had nothing but good things to say about USA Fitness. So I purchased the stepper,... Read More »
 
 
 
Complaint Posted 10/3/2007
Review 10/3/2007
I had to deal with this company last year and it was a HUGE headache. Sure, they are very friendly with you at the start but that quickly changes once they receive payment on the equipment. Not only where they weeks past their estimated date of eq... Read More »
 
 
 
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Additional Business Information
Hours   Monday through Friday 8am to 4pm. Phone   (909) 320-2920 Address   7426 Cherry Avenue, Suite 210-405
Fontana, CA 92336
Website   http://www.usafitnessdirect.com Email   loribrophy@usafitnessdirect.com
Contact   Lori Brophy Other  
 
 
 
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