Scott S.'s review of Wheelhero

Wheelhero

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Complaint Posted 7/21/2023
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Crooks! Don't buy from them
Bought a complete wheel package from them and the wheels they sent were defective. Spent months trying to convince them it wasn't my fault the center caps kept breaking off. Even took a video of me installing them to prove I know what I'm doing. I should since I've been installing tires for over 24 years. When I asked to return they said I had to pay to ship. They wanted me to spend another 200 to ship back a 500 dollar set of wheels. It may be their "policy" but a defective product should not be covered by the consumer. Since this, they have stopped responding to my emails and are completely ignoring me. Filed a complaint with the BBB and I certainly hope no one else gets railroaded like I did. Steer clear of this company. They do not stand behind what they sell.
 
 
 
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Additional Business Information
Hours   Phone   (305) 728-7803 Address   3126 John P Curci Dr
Hallandale Beach, FL 33009
Website   http://www.wheelhero.com Email  
Contact   Other  
 
 
 
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