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Fast. Friendly. Fair.
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I'll be first to admit that I'm very wary of finding services that I find on my own without the opinions of my loved ones. However, I did my homework and looked around until I found a service that felt comfortable. I'm sure you just want to know if it was worth it, so in a nutshell, my phone rep, Steven and my inspector, Sal were awesome. Their service was friendly, prompt, and very convenient. If you want a bigger nutshell, keep reading.
I wanted to get rid of my 2005 CR-V which was just a car that I wasn't having much luck with. So I contacted them through their website early in the morning, I was receiving calls and text later that day. Steven, my phone rep, was great. He was professional but not that cold, robotic, "by-the-book" professional. He was very engaging and funny. Sal had arrived well within the window that I had preferred as I had another engagement that afternoon. After walking me through the inspection, and friendly conversation, he made a very fair offer. (My advice: do your homework about the process and manage your expectations. Know how much it's generally worth and what documents you need). Maybe I could've gotten a little more with someone else, but honestly, the level of service and convenience was worth the call I made to them. There wasn't a tow truck available at the time but it was towed away in 24 hours after he cut the check. It's great that it was free too. Sal also kindly explained the paperwork and what to do afterwards.
It was a much more pleasant experience than I had expected.
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