Olga A.'s review of Supermattress Warehouse Corp.

Supermattress Warehouse Corp.

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Customer Reviews & Ratings
Complaint Posted 8/5/2009
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Review 8/5/2009
Run away from this business. They are not licensed to sell Tempur-Pedic mattresses and have not been since 12/08 as confirmed to me by Tempur-Pedic. My mattress was purchased in March of 2009. They will lead you to believe you are purchasing a Tempur-Pedic and then deliver a knock-off. He informs you of the lengthy warranties on the beds but gives you no paperwork of proof of warranty with your receipt. Felix, the owner comes across as a respectable businessman, but is quite the opposite. He misrepresented himself with me, my 93 year old aunt and 82 year old mother. I filed a complaint with the Dept. Of Agricultural and Consumer Services and he did not respond. When my aunt complained to her credit card company, he did not reply. He tells you he will get back to you and does not. He always has a ready excuse. He is a star con man. STAY AWAY from this business. He has been reported to Tempur-Pedic and they are aware. I'm not sure what they are doing because Tempur-Pedic still appears on the sides of his building in big huge letters and while he has greatly scaled back the amount of Tempur-Pedic mattresses he has on display in his store, he still has a few displayed in his shop. I filed a police report, which was an exercise in futility. Also reported him to the FTC. I've chosen 1 star in the rating because they don't give an option for a minus star rating or I would have chosen that. Someone has to put a stop to this guy and keep him from ripping off any one else.
 
 
 
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Additional Business Information
Hours   Phone   (305) 856-1000 Address   2751 SW 27th Avenue
Miami, FL 33133
Website   Email  
Contact   Felix Suarez, President Other  
 
 
 
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