Shaquinta O.'s review of Home Property Management II, Inc.

Home Property Management II, Inc.

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Complaint Posted 2/16/2011
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Review 2/16/2011
when i try to get someone on the phone it's always difficult to reach them. The number for the office rings to someone different every time. There is not a office phone or a receptionist that will answer. When i have had a repair i used the form like they said to use and wait over 5 days then finally called to find out why it hadn't been fixed. They are not the friendliest in person or over the phone. The property they lease on the website are just "ok". I have lived in this area for over 25 years and rented my whole life so i know about renting. I think when my lease is up i would go somewhere else. One thing i did like was the option to pay my rent online.
 
 
Business's response - by Todd B.on 2/17/2011
Hi Shaquinta, As the company owner, I value your opinions and want to do whatever possible to meet or exceed your expectations of our business. Some of the issues you raise are very valid, and I am working to correct them. We are hiring a new receptionist who will begin in March! Our new webmaster has corrected the online repair request functionality. Let us know if there's anything you need and we'll do our best to meet your needs. Regards, Todd Breen Broker/Pres
 
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Additional Business Information
Hours   Phone   (561) 624-4663 Address   8259 N. Military Trail #1
Palm Beach Gardens, FL 33410
Website   http://www.624home.com Email   office@624home.com
Contact   Todd Breen Other  
 
 
 
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