Terry's review of FastFurnishings.com

FastFurnishings.com

Preferred Members
Elizabeth Shutters
4.8 star rating 0 miles
Tax Network USA
3.8 star rating 0 miles
Just Fabulous
2.7 star rating 0 miles
Laprom Moving
3.2 star rating 0 miles Hot Deals
         
Customer Reviews & Ratings
Complaint Posted 10/12/2007
. 1
. 0
Review 10/12/2007
I ordered a mattress on Aug 30 2007. It was supposed to be shipped in 5-7 days. Today is Oct 12 2007 and I still haven't received it. This item was sent to the incorrect address 3x, even though I have an e-mail from the company confirming the correct address. Each time it was reshipped it was again sent to the incorrect address. This company never required a signature from the delivery company to confirm who received the item. Every time I checked the tracking # and saw this was going to the wrong address again, I immediately called and e-mail fastfurnishings but never got a prompt response. It actually took 2-3 days each time for anyone to e-mail or call back, so by that time the mattress was already delivered again to the wrong address. When the third one was sent to the wrong address I convinced UPS myself to require a signature before dropping it off at this incorrect address and of course the person there refused to sign. That mattress was supposed to be re-routed to me according to Julie Fons, but it was returned to the shipper instead. I think a fourth mattress may be out there somewhere but no one knows where. I am supposed to get a full refund-we'll see. In the interm my son has had to sleep on the couch at his new apartment. This was supposed to be a birthday gift for him along with a platform bed, which is yet another horror story of ordering on line. But fastfurnishings also know as affordablebeds.com takes my vote for most incompetent owners and employess of the year.
 
 
 
Was this review helpful? (6)
Send Message to Reviewer
Report abuse
How To edit your review
 
Additional Business Information
Hours   Phone   (877) 404-6072 Address   6043 De La Rosa Lane
Oceanside, CA 92057
Website   http://www.fastfurnishings.com Email   mike@fastfurnishings.com
Contact   Michael G. Fons Other  
 
 
 
© Copyright 2017 TrustLink All Rights Reserved.