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Worst.Service.Ever. Very shady company
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I ordered over $1000.00 worth of lighting equipment,& cannot get any help about my order other than its "backordered" and will be a week.. for 4 months
I ordered over $1000 worth of emergency lighting including a " 48" Full Size Light Bar with Linear 1 Optics".. The description states NOTHING about the entire rear of the bar being AMBER, so when I asked about it, I was told to ship the 6 amber modules back and they would exchange them for red ones. It has been over 4 MONTHS now, and I still am missing 6 LED modules from the rear of the bar. The ONLY way to speak to someone is to "live chat" "TESS" on the website, and she will tell you again and again your product is backordered and will be in within a week... Over and over again. I have now LOST my contract with the Fire Dept over this issue, and am considering legal actions against "ETD" / "Aspire Sales".
- Update - Since filing a complaint with the BBB I have received 6 led modules that didnt fit, and had the wrong plugs, so im still left holding the bag. This company is a joke. BEWARE
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