heather m.'s review of Archstone Estancia

Archstone Estancia

         
Customer Reviews & Ratings
Complaint Posted 11/25/2009
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Review 11/25/2009
Don't let this "gated community" give you false security. We lived here only four days before our GSXR 600 was stolen in broad daylight. It was parked in view of our window. The office staff was quick to correct us when we called the apartment a locked community....it is only a gated community; I didn't think there was a difference in the two. Tonight, our car was broken into. As we were filing the police report, the manager walked right by the scene without offering if she could be of any service to us. When I tried to contact her, to get a garage for our jeep with a broken out window, she informed us that she is only available for emergencies and they would be back in the office on Friday. That is the customer service you can look forward to when you rent here, or shall I say, the lack of.
 
 
 
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Additional Business Information
Hours   Phone   (408) 969-0364 Address   1650 Hope Dr
Santa Clara, CA 95054
Website   Email  
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