William A.'s review of Apple Computer

Apple Computer

         
Customer Reviews & Ratings
Complaint Posted 5/22/2011
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Review 5/22/2011
Extremely disappointed. Purchased a MAC Book Pro one year ago. The fan started making scraping noises. As directed, took to the local Apple Store. Received a voice mail two days later stating that although it was still under warranty, they would NOT honor the warranty. Received conflicting reasons as to why they would not honor the warranty. Final statement was because they detected "contamination" on the keyboard and one the screen. The keyboard and screen are spotless. Beware of this company. "Warranty" decisions will not be in your favor.
 
 
 
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Additional Business Information
Hours   Phone   (408) 996-1010 Address   1 Infinite Loop Mailstop 17-2L
Cupertino, CA 95014
Website   http://www.apple.com Email   dossj@apple.com
Contact   Nate Doss Other  
 
 
 
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