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Review 8/31/2009
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Our office pool purchased the New Air AI-100S Portable Ice Cube Maker in the spring of 2008. By January 2009, the fan on the unit stopped and it no longer made ice. Contact was made with the company and we were told to return the unit for a replacement. The manual indicates a one year warranty. They even paid the return postage. The new unit arrived within a week and now (Aug 2009) this unit has stopped making ice. The company was again contacted. They suggest that we take the unit to a local appliance repair shop.
Bottom line, if you order one of these ice makers, be prepared for it to last only 7 or 8 months. I see on the website that they are now selling warranties for their substandard products. I would not deal with this company again. We are stuck with this product which would probably cost more to repair than it's worth.
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