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Review 6/11/2009
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I got scammed in April. Saw an ad from Cathysteeth.com that if you use 2 products together, it takes stains out. I CANNOT believe I fell for this. I buy on internet all the time. I clicked on the TRIAL offers for the 2 teeth products and must have missed the warning. I was looking for a scam and didn't see it.
Anyway, next thing I see are 2 shipping charges for Celebrity Smile and Teeth Whitening for $5.04 and $4.95. Then I got a tiny tube of Celebrity toothpaste in a box and then received a tiny tiny tiny tube with a plastic teeth tray of Teeth Whitening Now. I didn't use them as I got busy and the next thing I know I was charged $79.72 and $39.95. When I called, some guy in India who didn't speak English tried to tell me I agreed to the FULL charge after 14 days for both products. I went off. Told both of them I was going to contact the BBB (A joke company and worthless), the Florida Attorney General (several state AG's are suing them already) and my bank to reverse charges. Whitening Now after the 3rd manager agreed to take off $40 IF I paid to return the product. But, Celebrity Smile said go to hell. I sent both products back certified return receipt requested and waited. My credit card was credited back $33.95 fro Celebrity Smile sticking me with $6 difference and the $4.95 S/H charges PLUS the $6 it cost to me to ship it back. Teeth Whitening Now credited my credit card $40 sticking me with a $39.72 difference and a $5.04 charge and the $6 shipping it back charge.
Then my bank told me too bad for the rest. I threw a FIT with my bank-told them I would not cancel their card as I had it for 20 years and that would hurt my credit rating but that I charged over $30,000 last year on my cards with $5000 on THEIR card and that I would NEVER use their card again unless they removed ALL THE REMAINING 2 teeth product charges AND both their shipping/handling charges.
I got a phone call today. My bank said they would remove the remaining charges from my credit card for both Celebrity Smile and Teeth Whitening Now including the S/H charges. That THEY would eat the charges. WHAT? Apparently Mastercard/Visa is in on this SCAM. The Mastercard/VISA contractors ALWAYS say no to a refund and the banks which have a slush fund for this kind of thing, takes the hit if they remove the charges for a "good" customer like me. I said take the charges off anyway letting my bank it it. They have the lawyers to sue MasterCard/Visa and they should and deserve to get screwed if they don't.
GUESS WHAT? In April 2009, Cathysteetch.com said Celebrity Smile and Teeth Whitening Now were the 2 products which cleaned her teeth. 3 weeks later, A MIRACLE. Her website is touting 2 different teeth products which when worked together-removed her stains. NOW in JUNE Today, the 2 miraculous teeth cleaning products used together CHANGED AGAIN.
WHAT A SCAM. BE PERSISTENT PEOPLE-FIGHT TO GET YOUR MONEY BACK.
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