2.2 star rating Rating - based on 16 reviews & complaints
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Customer Reviews, Ratings & Complaints
Review Posted 9/12/2017
Beautiful box of high quality!
I ordered a personalized watch box with an engraved monogram for my wedding day to my husband. I placed the order July 15 and received the order August 26. The wedding was August 19, so I was disappointed it arrived too late. It was an internation... Read More »
Review Posted 2/22/2017
A great experience with the company. Got the perfect watchbox for my husband. Associates were friendly and answered all my questions. Would recommend to others. Read More »
Review Posted 2/15/2017
Unique Gift & Outstanding Service
I was looking for a last minute gift for my husband and found I contacted them and spoke to gentleman named Steve. I explained to him my urgent situation and that I needed the box the next day for Valentines. He was very helpfu... Read More »
Complaint Posted 1/16/2016
Be aware this company should be out of business, incompetent, rude, they don't answer at e-mails, they write what they want on the boxes, cheap boxes .Do not spend the money with them, not worth it. I wish I can give them minus 5 stars. Again do n... Read More »
Complaint Posted 2/26/2015
I am furious. I ordered my husband a watch box totaling $120 for Christmas. We barely received it on time. Whe we did, it was broken so of course I sent it back. It is now February 26. Shortly after I sent it back I was assured by a man that it wo... Read More »
Review Posted 11/22/2013
Absolutely Gorgeous Boxes
I ordered on a Friday and received my shipment the following Wednesday. Also when I first ordered on line I had ordered two different boxes on two separate orders and then noticed that I had forgotten to enter the free shipping code. So I called u... Read More »
Complaint Posted 11/20/2013
I'm furious! I live in Canada and ordered a watch box from this site as a gift for my husband for Christmas. The one I ordered was $60, then upon check out I was hit with $20 shipping. I took a couple days to think about this as it went from $60 t... Read More »
Review Posted 7/10/2013
I was looking online for a father's day gift about a month before the event. Found online and saw that they had a nice selection of boxes to choose from. I found one and ordered it and added a personalized text as well. I waited and... Read More »
Complaint Posted 1/29/2013
Avoid This Company
These folks have no customer service. The first box I ordered from them arrived with a non-functional latch. I was able to reach them that ONE time and Steve, the person who answered the phone took my order for a replacement, which I had to pay fo... Read More »
Review Posted 1/10/2013
I have been an online shopper forever, ordering anything from clothes to golf clubs. I have done most of my christmas shopping online for years. So when I ordered a watch box for my husband at the begining of december (and the guy told me it would... Read More »
Complaint Posted 12/21/2012
This is the worst online ordering experience I've ever had, not to mention a customer service (if you can even call it service) nightmare! I ordered a watch box 9 days ago and asked that it be etched with 2 initials. I looked carefully at their we... Read More »
Complaint Posted 10/23/2012
I wish i saw these reviews before ordering from this company. I ordered a wood box on Oct 2nd. My husbands bday is Oct 20th. I called after not recieving my order after two weeks. I was told my item was out of stock.. Which woukd have been nice to... Read More »
Review Posted 10/8/2012
Never use
So I ordered a Rose wood watch box and seen that you can get it personalized for 7.95 so I thought wow great idea. Placed my order on Sept,21,2012 paid for shipping said it would be here with in 2 to 3 days. called back Sept.29, a man told me he w... Read More »
Complaint Posted 4/22/2011
Review 4/22/2011
Watchboxco would not respond to my emails and when I called their voicemail was always full. All I wanted to know was "why hasn't my order been shipped yet?"

I ordered on April 4th and they did not ship until April 20th. I had assumed they had... Read More »
Complaint Posted 3/21/2011
Review 3/21/2011
Do not use under any circumstance. They do not have a customer service department. I tried to cancel an order over 5 times, via e-mail, phone and directly on their website, with no contact back. They still sent my order out and char... Read More »
Complaint Posted 2/17/2010
Review 2/17/2010
The person I talked to, "Steve", was rude. He literally yelled at me on the phone (loudly). I would never do business with this company again nor would I recommend anyone else. He immediately told me what I did "wrong" and would not listen to my p... Read More »
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Additional Business Information
Hours   Phone   (818) 381-8304 Address   9980 Glenoaks Blvd, Unit D
Sun Valley, CA 91352
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