Higher Level Processing Inc

4.6 star rating Rating - based on 239 reviews & complaints
At Higher Level Processing, we live and breathe Federal student loans. We’ve the pleasure of serving over 10,000 Clients throughout our six years in business, delivering RESULTS through our expertise and easing the financial stress associated with Federal student loans.  
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Higher Level Processing Inc Categories
Educational Consultants

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Customer Reviews, Ratings & Complaints
Review Posted 4/2/2015
So far the best decision I made...
As an educator, I asked about a sometime called Teacher Forgiveness Program, through another company called American Education Something, I cannot remember their exact name… Anyway, I was told that I did not qualify and needed to continue making m... Read More »
Review Posted 7/27/2017
Saved A Ton!
Thank you Leticia Garcia! You were patient with my questions and promptly emailed me back! This was the best decision for me!! Read More »
Review Posted 7/20/2017
Leticia Gutierrez
Im pleased to have talked to Leticia. She got back to me promptly. And im satisfied to know how much im now saving. She really helped me. Im very satisfied with this company overall. Read More »
Review Posted 7/14/2017
Leticia Gutierrez
Leticia Gutierrez was very understanding , helpful and had great customer service Read More »
Review Posted 6/20/2017
Excellent Commentary and Feedback
I just would like to say and give great compliments to Jeff Gehrke, who was my Enrollment Director, and that he has worked with me diligently and spontaneously and I have to say he was one of the best individuals I felt comfortable with working to... Read More »
Review Posted 6/14/2017
Loan Forgiveness
I would just like to take a moment to say how awesome Emily Orendorff is. She made this process easy and painless. I am very grateful to have worked with her and this company to forgive my debt. I highly recommend giving this company a call. Read More »
Review Posted 6/1/2017
Loan Forgiveness
Emily was absolutely amazing! She was very helpful and patient with me. She educated me on the different programs and made sure that I was getting the best one possible. Emily responded quickly to emails and phone calls. I appreciate her help very... Read More »
Review Posted 5/30/2017
I'm very impressed by what this company has done for me. I've been putting all dis off for a minute and didn't have time to figure it all out. I have been crazy busy not thinking about what needed to be done with my loans .thanks to Kimberly Saund... Read More »
Review Posted 5/29/2017
Emily Orendorff
I am submitting this review of Emily Orendorff and indicating that she was very helpful and professional. Read More »
Review Posted 5/26/2017
Awesome advisor and the best decision I've ever made
Emily Orendorff was the one who assisted me with the paperwork. It was pretty tedious but she was patient enough to go over the steps with me thoroughly and answered my questions. I really appreciate her for getting all the paperwork processed and... Read More »
Review Posted 5/26/2017
Freedom from debt
So I have recently joined forces with this company to battle my student loan debt. I started working with just the sweetest most informative loan advisers that could be Kimberly Saunderlin. I give her credit for not only helping me, but for not ev... Read More »
Review Posted 5/26/2017
No Reason Not to Do It
I had received call after call from companies (is that right?) like HLP. Some said I qualified while others said I did not. It was all very confusing and I was about to just give up and block anyone that called me from a number I did not know, but... Read More »
Review Posted 5/19/2017
Best descion,
This was one of the best descions I have made to not only improve my credit, but Beatriz Hernandez at Higher Level Processing helped me get an awesome Student loan agreement at payment I can afford. C.Weston Read More »
Review Posted 5/18/2017
Best decision I have made
I have struggled with my student loans for years. I found Higher Level Processing on Facebook and was not sure for a while if they could help me. I have been promised help for so long and no one came through. When Beatriz Hernandez from Higher Lev... Read More »
Review Posted 5/13/2017
Family Loan Relief
I am very pleased with the assistance that my family has received from your company, and more importantly our family loan speacialist Kimberly S. Me and my wife learned of this company from my parents who learned from a coworker and so on. We will... Read More »
Review Posted 5/6/2017
Awesome Adviser
I am so pleased to have Kimberly S as my loan adviser. She has given me more hope in one day then I've gotten from multiple companies in the past. My loans are in default and I had not a glimmer of hope. When the other companies saw my loans they... Read More »
Review Posted 5/5/2017
you will end up paying your student loan back as well as the cost they charge for "helping." You don't need these people to reduce your costs/payments. Call the loan provider who offer the same services for free. Read More »
Review Posted 4/24/2017
5 star experience
I don't often make reviews, but in this case I felt compelled to share my wonderful experience thus far with my loan advisor Kimberly S. I'm not at all surprised that their was a previous person who was lucky to have her be the voice on the other... Read More »
Review Posted 4/9/2017
Student loan forgiveness and my loan angel
So when I was first contacted by my account advisor Kimberly Saunderlin I was very rude to her due to a bad experience with another company that I unfortunately believed would help me. In the end I was scammed for $1200 by the previous company! Wh... Read More »
Review Posted 3/27/2017
Very Happy and Thankful
I am very happy and thankful to have Christopher Carr and Cody Houston from Higher Level Processing helping me get my student loans in order which are a big headache. Read More »
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Additional Business Information
Hours   Monday-Friday: 7am - 7pm (PST)<br> Saturdays: 9am – 2pm (PST) Phone   (888) 411-1919 Address   535 East.1st st. 2nd floor
Tustin, CA 92780
Website   http://www.my-hlp.com Email   info@my-hlp.com
Contact   Hugh Adams Other  
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