Higher Level Processing Inc

4.5 star rating Rating - based on 222 reviews & complaints
At Higher Level Processing, we live and breathe Federal student loans. We’ve the pleasure of serving over 10,000 Clients throughout our six years in business, delivering RESULTS through our expertise and easing the financial stress associated with Federal student loans.  
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Higher Level Processing Inc Categories
Educational Consultants

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Customer Reviews, Ratings & Complaints
Review Posted 4/2/2015
So far the best decision I made...
As an educator, I asked about a sometime called Teacher Forgiveness Program, through another company called American Education Something, I cannot remember their exact name… Anyway, I was told that I did not qualify and needed to continue making m... Read More »
Review Posted 4/9/2017
Student loan forgiveness and my loan angel
So when I was first contacted by my account advisor Kimberly Saunderlin I was very rude to her due to a bad experience with another company that I unfortunately believed would help me. In the end I was scammed for $1200 by the previous company! Wh... Read More »
Review Posted 3/27/2017
Very Happy and Thankful
I am very happy and thankful to have Christopher Carr and Cody Houston from Higher Level Processing helping me get my student loans in order which are a big headache. Read More »
Review Posted 2/16/2017
Excited to have my student debt forgiven by NSLS
I was blown away how easy and fast it was to have my student loan taken care of by National Student Loan Solutions. They were able to lower my payment to less than a monthly gym membership. All my concerns and questions were taken care of by Kimbe... Read More »
Review Posted 11/13/2016
Pleasure to work with
They have been incredibly helping in explaining my options with my loans and making sure I am on the right path to paying my law school student loans back. They are always incredibly nice and helpful when I talk to them. Definitely would recommend... Read More »
Complaint Posted 11/2/2016
Free to do yourself
You can go to studentloans.gov and do the same thing this company charges you hundreds of dollars for and do it yourself for free. FREE! Not hundreds of dollars or monthly "maintenance" fees. Read More »
Review Posted 10/11/2016
Great Great Experience!
Graduated from college and I wanted to start paying on my loans. Spoke with Darren Striker I heard about this through a coworker that was almost finished with the process. He asked me a few questions about my financial situation. was told i qualif... Read More »
Review Posted 10/10/2016
Thank You Nick Vartanian
I am very thankful to my account manager Nick Vartanian. He was able to break down everything for me so I could understand to releve a lot of stress off my shoulders in regards to my student loans. He is very informative and sincerely cares about... Read More »
Review Posted 9/29/2016
Life changing
Confession: When I heard about the loan forgiveness program a couple of years ago, I did not believe it was true.Or that it could benefit someone like me. I have a large amount of student loan debt. Since signing up with NSLS, I feel confident abo... Read More »
Review Posted 9/24/2016
It was simple and easy. Really reduced my student loans. Read More »
Review Posted 9/22/2016
Best Decision Ever
Please contact Lazell Tolbert, he is the absolute best. I'm so glad that I finally decided to answer the phone!! :)) Mr. Gilbert explained everything to me and never once pressured me in anyway. I feel that this is the best decision that I've made... Read More »
Review Posted 9/21/2016
I contacted National Student Loan Solutions and went over my situation with them. They reviewed my loans and my income and found the best program for me. I went from paying $279.00 a month to a $38.00 payment! I couldn't believe it! I seriously th... Read More »
Review Posted 9/17/2016
Thank You Jimmy!
I was going in and out of jobs, and i needed a pay plan that was more comfortable for my income. I was fresh out of college, and stuck in a standard repayment plan that Navient wasn't going to help me out with. Jimmy helped me get into a different... Read More »
Review Posted 9/15/2016
National Student Loan Solutions has helped me lower the payments to all three of my children's loans.What can I say. My kids can now start off as young adults and afford their payments and live a life instead of being stressed out constantly. Than... Read More »
Review Posted 9/14/2016
Really great service!
By going through National Student Loan Solution I was able to put my loans in a better situation which saved me a lot money off my loans and monthly payment and Lazell Tolbert is a great account manager he was really patient with me through the wh... Read More »
Complaint Posted 9/7/2016
They are NOT accredited with the Better Business Bureau. Their rep, Danielle, lied to me over the phone. DO NOT use them!
Check out the full commentary on this company at the following link OR just type in the name of their company to the BBB website yourself! http://www.bbb.org/sdoc/business-reviews/debt-relief-services/national-student-loan-solutions-inc-in-tustin-... Read More »
Review Posted 9/2/2016
Great service!
I was helped so much with my student loans and Lazell was so patient with me and im glad to have an great account manager! I will be referring people to Lazell for sure!!!!! National Student Loans Solutions is awesome Read More »
Review Posted 9/2/2016
Great company!!!!
This is a GREAT company!!!! Lazell helped me out so much I will be recommending them to my family and friends!! Read More »
Review Posted 7/22/2016
Great Experience
Carlos was our advisor. He was very patient, gave good explanations and was very thorough. Yes, you pay a fee for the services, but for us, it was well worth the fee. We are very satisfied with the service and time given to our case. Thanks Carlo... Read More »
Complaint Posted 7/21/2016
This is a SCAM!
I'm such a sucker! I went with NSLS to consolidate all my student loans they charged me $199.00 each month for 5 months. I of course knew I would not get my money back. So yesterday I get an email stating that they will keep making sure that they... Read More »
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Additional Business Information
Hours   Monday-Friday: 7am - 7pm (PST)<br> Saturdays: 9am – 2pm (PST) Phone   (888) 411-1919 Address   535 East.1st st. 2nd floor
Tustin, CA 92780
Website   http://www.my-hlp.com Email   info@my-hlp.com
Contact   Hugh Adams Other  
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