loanDepot

4.5 star rating Rating - based on 1977 reviews & complaints
Licensed in all 50 states, loanDepot is an approved seller/servicer to Fannie Mae, Freddie Mac and Ginnie Mae and services a majority of the loans it originates. Our product lineup includes FHA, HARP, VA, and Jumbo loans.  
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loanDepot Categories
Mortgage Services
Financial Services
Mortgage Loan Processors

          515434 visitors
Customer Reviews, Ratings & Complaints
Review Posted 12/13/2017
Janine Tamimi (949)860-8023
My experience with LoanDepot has been great. The loan staff, Janina Tamimi and Brittany Romaniolis, we're knowledgeable, helpful, friendly and prompt. I've never had a loan process so quickly and efficiently. Plus.... they'll follow up in 6 months... Read More »
 
 
 
Review Posted 12/9/2017
Being a first time Home refi Jenine Tamimi (949)860-8023 at Loan Depot was wonderful
Jenine Tamimi ans Sarabeth Wyns were awesome helping me thru the processes of getting my home refinanced. Jenine was able to get me a great rate and Sarabeth helped thru all the paperwork and final processes. Sarabeth was my contact and Jenine was... Read More »
 
 
 
Review Posted 12/7/2017
It was a very easy refinance. Thank you Alan Yu.
I am so happy that I did this refinance with Loandepot, and super glad that Alan Yu was the loan processor. Alan is very knowledgeable and keeps you informed throughout the process. I wouldn't dream of going to any other loan company for any futur... Read More »
 
 
 
Review Posted 12/7/2017
Patient and Helpfull staff
Jenine Tamimi : Was very helpful throughout the process. Even when I was short at times with her. Due to some unforeseen issues. That being the items she was requesting. frustrating me at same time misunderstood by me!.,aka lost in translation. Be... Read More »
 
 
 
Review Posted 12/7/2017
Loan Depot ReFinance - Great Decision
Jenine Tamimi was absolutely wonderful to work with. She walked us through every step of the way. Every aspect of the process went without a hitch. Jenine made us feel confident, comfortable and at peace with our decision to use Loan Depot right f... Read More »
 
 
 
Review Posted 12/6/2017
Very easy refinance
Andrew Kayes gave us excellent service and helped make our refi smooth and simple. He and Michelle Mehrabian gave us a great turnaround from first conversation to closing in 3 weeks. We were very pleased with the service. Read More »
 
 
 
Review Posted 12/5/2017
Jenine Tamimi (949)860-8023 at Loan Depot is AMAZING!
Jenine Tamimi (949)860-8023 at Loan Depot is AMAZING!! She makes it so simple to understand, no hidden agenda, and works with whatever you have to get you the best possible loan available. She is prompt, has ANAZING Customer Service and I would no... Read More »
 
 
 
Review Posted 12/4/2017
LOAN DEPOT IS AWESOME !
James Chu was magnificent when I was applying for my loan. He listened intently and made me feel like I was the most important customer on his schedule ! Please call James Chu at Loan Depot !!!! Read More »
 
 
 
Review Posted 11/29/2017
Great Customer Service
James Chu worked with me and helped me get a refinance I didn't even know I could get for my home. He was very helpful every step of the way to get me and my family the best loan we could get. I am very thankful that he was able to get this done f... Read More »
 
 
 
Review Posted 11/21/2017
Loan Depot was Fantstic!
I wanted to Refinance my home loan since my earlier refinance didn't actually lower my monthly payment. Loan Depot said I qualified for a new Loan at a lower interest rate. Since I hadn't used my VA Home Loan Capability I qualified for a VA loan.... Read More »
 
 
 
Review Posted 11/19/2017
Amy Ransons 949-652-4117
Amy worked with me for the second part of my loan. She had all her “ducks in a row” and was very organized. She kept me informed of what step was next. I enjoyed working with her and she got me to the final stage to setting up the closing. You wil... Read More »
 
 
 
Review Posted 11/17/2017
Loan Depot is GREAT!
Published 13 hours ago couldn't be happier with my experience … couldn't be happier with my experience with Loan Depot,and especially my Lending Officer Dennis Giakos (949)860-4791.In my opinion he went above and beyond the call of duty,with... Read More »
 
 
 
Review Posted 11/10/2017
Refinance
James Chu was very helpful and friendly. Always willing to help when I had a question. I would recommend loan depot to my friends. Read More »
 
 
 
Review Posted 11/8/2017
Great experience again with Daniel Chadwell at Loan Depot.
Daniel Chadwell at Loan Depot has helped me with my mortgage needs twice now. Each time he was very informative, professional, prompt and worked hard to get me a great deal. I highly recommend Daniel and the team at Loan Depot. Everyone did a fant... Read More »
 
 
 
Review Posted 11/3/2017
VA Ref
Thanks to Bob and Ana for the ref. It was a fast one, very professional. At first I was somewhat nervous about doing business over the phone but Bob was honest and clear from the very first time. Thanks so much Read More »
 
 
 
Review Posted 10/31/2017
Alan Yu,949-470-6325 and Jennifer Chun, (949) 465-9083
I have had several dealings with Mortgages and Mortgage refinance needs with various companies over the years and none come close to the exceptional service of Loan Depot. After my experience with them, I will never go to another company again, ot... Read More »
 
 
 
Review Posted 10/28/2017
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Loan Depot - I don't bother with any other Mortgage Brokers but this one.
I wanted to take a moment to call out the outstanding customer service provided by Ms. Mia Cipriano and Mrs. Janine Tamimi (949) 860-8023 in the processing and closing of our ReFi with Loan Depot. This was our second time working with Loan Depot a... Read More »
 
 
Business's response - on 10/30/2017
Thank you for sharing your loanDepot experience with us. It always makes our day when we hear how well our team has met or exceeded the expectations of our customers. We truly appreciate your business. Read More »
 
Review Posted 10/26/2017
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loandepot refinance
i would like to thank loandepot with the refinance the 2 special ladies who work with me an my wife through this i know i was a pain sometimes. Jenine Tamimi an Zoe Harper they did a great job if i could give them a raise i would those 2 are fanta... Read More »
 
 
Business's response - on 10/28/2017
Thank you for sharing your feedback with us. We are always glad to hear when our team goes above and beyond for our customers. We appreciate your business. Read More »
 
Review Posted 10/26/2017
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VA Refinance
It's my pleasure to write this review regarding my experience with LoanDepot. Initially, when I received the little postcard in the mail I thought to myself "no way do I want to refinance my loan." However, after speaking to Jenine (Lending Office... Read More »
 
 
Business's response - on 10/26/2017
Thank you for sharing your loanDepot experience with us. It always makes our day when we hear how well our team has met or exceeded the expectations of our customers. We appreciate your business. Read More »
 
Review Posted 10/16/2017
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Alan Yu 949-470-6325
Alan did a great job taking care of us and our application. He was prompt in answering calls and emails and made sure to explain the process. We have had some hiccups during the application process, but he made sure to follow up with us through ev... Read More »
 
 
Business's response - on 10/20/2017
Thank you for sharing your feedback with us. We are glad to hear that Alan was able to take such good care of you. We thank you for your business. Read More »
 
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Additional Business Information
Hours   Monday - Friday 8:00am - 6:00pm PST Saturday 8:00am - 3:00pm PST Phone   (888) 337-6888 Address   26642 Towne Centre Drive
Foothill Ranch, CA 92610
Website   http://www.loandepot.com Email   CustomerCare@loandepot.com
Contact   Customer Service Other  
 
 
 
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