Nationstar Mortgage

4.6 star rating Rating - based on 2463 reviews & complaints
Whether you are looking to purchase a home, refinance your primary, second or investment property, we make it easy to get the loan you need. We offer a wide range of personalizes mortgage options including: Conventional, FHA, HARP and Purchase loans.  
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Nationstar Mortgage Categories
Mortgage Services
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Customer Reviews, Ratings & Complaints
Review Posted 8/11/2017
Effortless refinancing
My wife and I refinanced a 2005 mortgage into a lower interest rate. I worked with Daniel Lim and Cindy Dang. They were extremely helpful and responsive and promptly answered all questions and promptly forwarded all the relevant documents. The ent... Read More »
Review Posted 8/8/2017
Just excellent service!!
Alex Ostadhossein and Nikki Pelzl handled the refinance transaction. The whole process was done as smooth as possible. Everything was transparent , straight forward and completed on time. Customer service skills, quick responses and financial know... Read More »
Review Posted 7/28/2017
Equity Loan
I had the pleasure of working with Cindy Dang and Peterson Short at NationStar. Two of the nicest people I have ever worked with. Both of them are friendly, professional and very dedicated to helping me through this process. Cindy Dang held my han... Read More »
Review Posted 7/27/2017
refinance to a fixed rate
I am so impressed with Nationstar and the treatment from Max and Ermin, they were very professional, fast and everything was explained and I have never been treated so well. I am recommending both of them and Nationstar to my friends Read More »
Review Posted 7/20/2017
Home refinance
My wife and I just finished our refinance. NationStar was our current loan servicer and the company we refinanced through them to lower our interest rate and cash out a bit. We received news that during a loan mod we had done with BofA was not fil... Read More »
Review Posted 7/18/2017
Refinancing was easy and painless thanks to Julie Nguyen and Paul Lee. Would definitely recommend. Read More »
Review Posted 7/14/2017
Could not have gone any better!
I'll be honest, I was worried when I started down the path to refinance with Nationstar. I didn't pick them the first time around; they bought a bunch of mortgage loans from B of A a few years back, including mine. A couple of years ago, I started... Read More »
Review Posted 7/12/2017
Positive Experience!!! Thanks Nationstar!!!!
Had the Pleasure of working with Karen Collier and Justin Butler on a re-finance, Both of them made the loan process a Breeze. Would Recommend them to Anyone looking, give them a call. Read More »
Review Posted 7/12/2017
Excellent experience!
What a great experience! Alex Reyes/Ermin Burgos were very efficient and clear in their explanations of the process. The process went very smooth and they both keep us informed as we moved through the loan process. They also got back to us very qu... Read More »
Review Posted 7/8/2017
Smooth Process!!
Karen Collier and Reynaldo Cornejo helped make this process smooth!! Great Experience!! Thanks!! Read More »
Review Posted 6/28/2017
Best Experience Ever!
Unbelievable! On May 23, 2017 I contacted NationStar Mortgage to inquire about refinancing my home. My call was answered immediately and after a few brief questions I was transferred to a mortgage professional by the name of Mr. Dwayne Brown. Rat... Read More »
Review Posted 6/23/2017
Diligent, helpful and quick to return calls/ email.
Very diligent in putting together VA Loan.
Also helpful thoughly explaining details of process.
Highly recommend. Read More »
Review Posted 6/21/2017
Eddie and Joseph made this transaction very easy and I am forever grateful. They were very professional and knowledgeable and kept me informed about every step in the process via emails and phone calls. I especially enjoyed receiving my documentat... Read More »
Review Posted 6/5/2017
I just finished my VA home loan refinance through Nationstar. I would recommend this company to anyone looking to buy a new loan or refinance. Everyone who helped me, starting with Joseph Tran, then Uyen Nguyen, and finally, Jason Trant, were very... Read More »
Review Posted 6/3/2017
Home Refinance
Recently completed a home refinance. Initial contact Daymond Johnson and processor Dan Miller were excellent. Mr. Johnson was thorough and patient as he explained my options and answered numerous questions. And he promptly got back to me when I re... Read More »
Review Posted 5/31/2017
Very Appreciative!
Michelle Avina and Mark Chang were wonderful assisting me in the refinance of my house. They were both very supportive, pleasant and knowledgeable, and the process went smoothly...I am very pleased with them and Nationstar....thank you very much! Read More »
Review Posted 5/31/2017
Interest Rate ReductionRefince Loan!! (IRRRL)
Loan Origination and processing was very smooth and uneventful. The ability to review all of the disclosure forms online and interact with them here at home was WONDERFUL!!! Then the FUN began, as it appears that the different departments within t... Read More »
Review Posted 5/16/2017
Home refinance
My home refinance was a great experience with Nationstar Mortgage since the beginning until the and they say the good numbers in the first interview and nothing change until closing
Professional services on time closing
I like to special thanks... Read More »
Review Posted 5/15/2017
Refinance and low interest
My husband and I are forever grateful with Janett Romero and Chris Charalambous for guiding us and made possible the refinance. It was a quick and smooth process. They both kept in contact with us regarding all paperwork that we needed. We thank y... Read More »
Review Posted 5/7/2017
Tyler Mullins and Devyn Stafford
The refinancing process can be tedious, but Tyler Mullins and Devyn Stafford made it relatively painless. I appreciate their professionalism and patience as I waded through the paperwork. They established immediate rapport and instilled confidence... Read More »
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Additional Business Information
Hours   Monday - Friday 7:00 a.m. - 7:00 p.m.
Saurday 9:00 a.m. - 3:00 p.m.
Phone   (866) 663-2783 Address   1600 E St. Andrew Place
Santa Ana, CA 92705
Website Email
Contact   Alex Pham Other  
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