Review
Posted 9/22/2016
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1 Review
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Trustlinker since 09/22/16
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LOS ANGELES, CA
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paul m.
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Complaint
Posted 1/9/2021
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1 Review
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Trustlinker since 01/09/21
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EL SOBRANTE, CA
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zena L.
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Complaint
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OMG!!This was the worst Christmas ever thanks to this company. First of all I order diamond earrings that was supposed to be 1/2ct. Well not only were they small but they looked like plastic.. I wouldn't even give them to my 9 Mo. old niece.. To p... Read More »
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Complaint
Posted 1/8/2021
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1 Review
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Trustlinker since 01/08/21
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MARBLE FALLS, TX
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Shawn F.
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AWFUL TO THE HIGHEST MAGNITUDE
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I paid over $2000 for an engagement ring on Dec 11'th and was promised delivery by Xmas. Item did not arrive and I was disappointed and Xmas was all messed up.
They then promised me it would be here by the 7'th, I have not received a tracking nu... Read More »
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Complaint
Posted 1/5/2021
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1 Review
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Trustlinker since 01/05/21
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SEYMOUR, TN
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Jeffery S.
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Hasn't delivered on one thing!
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I realize that their is a pandemic so I called before I placed my order. On Dec 9th I was guaranteed and assured that if I placed an order it would be delivered before Christmas. I called back on Dec 23rd to confirm and was told it was in transit.... Read More »
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Complaint
Posted 1/4/2021
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1 Review
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0 Question
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Trustlinker since 01/04/21
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SANGER, CA
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Tess H.
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They take your money and run
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This place is ripping people off. Placed an order Dec 14th for diamond earrings, still have not received even a tracking number, cannot get ahold of anyone despite over 20 calls and messages vial email and all forms of their social media. If you l... Read More »
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Complaint
Posted 12/31/2020
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1 Review
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0 Question
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Trustlinker since 12/31/20
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PEORIA, AZ
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Ron P.
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Fake Company
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I ordered a ring on 12/15 and paid for 2 day shipping. On 12/18 i called to check on my order. The person I spoke to said they where waiting for the certification to come back and would shop either 12/21 or 12/22. I called again on 12/22 this time... Read More »
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Complaint
Posted 12/24/2020
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1 Review
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0 Question
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Trustlinker since 12/24/20
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BREMERTON, WA
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Jeremy S.
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Review
Posted 12/19/2020
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1 Review
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Trustlinker since 12/19/20
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LAGUNA BEACH, CA
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Gina R.
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Earrings..
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Customer service is Excelllent.. I had to change my address 2 times for delivery and they responded quickly to make it happen.. I have yet to see the product but my neighbor who has them until Xmas says they are beautifull. princess cut diamond st... Read More »
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Complaint
Posted 11/23/2020
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1 Review
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0 Question
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Trustlinker since 11/23/20
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FALLS CHURCH, VA
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Annabelle S.
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TERRIBLE EXPERIENCE!!!!!
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“The layaway refund policy is horrendous!!! Selling a diamond as sight unseen is absolutely ridiculous!!!!! Sales person Ben was beyond rude!!!! I plan to file with BBB so I may receive my entire down payment back!!!
And this is how you treat you... Read More »
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Complaint
Posted 10/20/2020
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1 Review
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0 Question
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Trustlinker since 10/20/20
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EDWARDSBURG, MI
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Peggy J.
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Not a good Experience
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First purchase months ago, August of 2020. Post so short on diamond studs, the screw backs would not stay.
I contacted them, after many attempts, But apparently I was on a site that claimed they would contact them. And didn't,, but tonight the gu... Read More »
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Review
Posted 9/29/2020
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1 Review
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Trustlinker since 09/29/20
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LOS ANGELES, CA
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Jack J.
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Edwin Novel is Legit
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I have been buying from Edwin Novel for over 10 years. He was always a man of his word and now that he has over 40 people working for him, Edwin makes sure everyone in his company keeps their words.
My friend wanted a diamond ring for his 20th... Read More »
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Complaint
Posted 9/4/2020
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1 Review
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Trustlinker since 09/04/20
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NEW YORK, NY
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Geraldine S.
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Never gave us our money back it’s been 9 months
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I am still waiting for my refund. They said if we took down our original negative review they would give us a refund. I have sent back the ring and it has been confirmed received over 9 months ago. At this point this company is robbing and scammin... Read More »
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Review
Posted 8/24/2020
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1 Review
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Trustlinker since 08/24/20
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BUFORD, GA
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Carmen S.
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I am weary now!!
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I am not sure if I trust this company 100%. When I got my diamond earrings which were 1 carat total weight they look smaller it could be because it was a four prong martini set. However the representative told me that the earrings would appear lar... Read More »
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Review
Posted 3/31/2020
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1 Review
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Trustlinker since 03/31/20
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NEW YORK, NY
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Dave E.
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Happy wife
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Customized to perfection! Timely responses and service! Not only did I enjoy the experience BUT my wife absolutely LOVES the diamond necklace and accompanying jewelry box! Thanks Edwin Novel! Read More »
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Review
Posted 1/30/2020
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1 Review
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Trustlinker since 01/30/20
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NEW YORK, NY
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Olivia S.
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Beautifully made
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Edwin novel jewelry company is not only amazing at what they do but they stand behind what they say. I recently bought a bezel necklace from them and once I received it, I changed my mind and decided that I wanted the diamond to be a little bigger... Read More »
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Complaint
Posted 12/2/2019
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1 Review
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0 Question
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Trustlinker since 12/02/19
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BRONX, NY
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Geraldine V.
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Review
Posted 11/14/2019
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1 Review
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Trustlinker since 11/14/19
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LAGRANGE, GA
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Emma S.
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Lifetime customer
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Edwin novel went above & beyond what I was expecting with my ring and the customer service they offer. We were mesmerized when we received the ring and it came in a wooden box. They worked with me and walked me through all of my questions and conc... Read More »
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Review
Posted 10/10/2019
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1 Review
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Trustlinker since 10/10/19
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DULLES, VA
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Shane N.
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highly recommended
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I purchased a beautiful hand-crafted necklace from this store and the process was wonderful. The merchant and I emailed back and forth and he directed me to the perfect gift. I'd highly recommend this place. Read More »
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Complaint
Posted 8/21/2019
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1 Review
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0 Question
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19 Profile Views
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0 Answer
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Trustlinker since 08/21/19
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FALMOUTH, MA
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Eilean K.
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Not as Expected is an understatement
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I ordered a pair of J color SI1 clarity bezel set diamond earrings and received a pair of brown (no joke!) diamonds that they were trying to pass off as J in color. One had a chip on the face and it was set crookedly in the earring too boot!
I im... Read More »
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Complaint
Posted 11/28/2017
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1 Review
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0 Question
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Trustlinker since 11/28/17
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VESTAL, NY
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Joan R.
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Did not get the ring quality ordered
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Ordered a 1.5 CT center stone and 2 side diamonds with I color and SI2 clarity. When I received the ring the stones looked grayish green and I could see an inclusion on top of the center stone. I took the ring to 2 jewelers locally to verify quali... Read More »
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