|
Too Efficient to be True!
|
For such a tiny purchase, replacing my missing key was as seamless as I could have ever expected (right down to explaining the hinge clip details and examples provided on the site).
I recently restored an old laptop since my job became home-based. Unfortunately, said laptop had bit of a run-in years ago with my dog who had a pension for walking across my keyboard). One of the keys popped right off and actually broke in half.
I recently came across your site and thought "this seems too good to be accurate for a business in the U.S (especially in terms of cost)."
The professionalism, nominal fee and ease of this purchase . . . including the confirmation email’s advisement regarding packaging (and warning not to throw the envelope away) blew my mind.
I think ALL e-commerce sites could take a page out of this company's book for proper practice in customer service and expectation delivery!
I’m beyond pleased and will definitely return for future needs.
|
|
|
|
|
|
|